Does volume-based billing require new meters?

It requires reliable volume data. Where meters exist, the system reads them; where they do not, water accounting data can be used at first, which is why the legal and institutional analysis comes before the software.

Can the same approach work for other utilities?

Yes. The pattern of reliable volume data, a transparent tariff, per-user calculation and reports per level applies to most metered services.

Who has built volume-based fee systems in Uzbekistan?

Eurosoft, a software company in Tashkent, built the irrigation service fee pilot for the Ministry of Water Resources within the World Bank and EU funded Ferghana Valley project, together with Conven BvM.

Billing by volume: how to build a fee system for irrigation water and utilities

Updated 7 November 2026 · By Otabek Olimjonov

Start with the rules, not the code

Check what the current law and the institutions allow: who may charge, for what, and how disputes are handled.
Study how other countries charge by volume and what went wrong there.
Agree the tariff formula in writing with the people who will defend it to users.

What the system has to do

Record the volume delivered to each user from meters or water accounting data.
Calculate the fee per user with a transparent algorithm that staff can explain.
Run inside the organisation's own network when the data must stay there.
Give each level, from the local office to the ministry, the reports it needs.

A real case: the Ferghana Valley

Within the Ferghana Valley Water Resources Management Project, funded by the World Bank and the European Union, Eurosoft and Conven BvM, as a joint venture, built a pilot system that charges farmers by the volume of water actually delivered.
The work covered legal and institutional analysis, foreign experience, the tariff algorithm, a web platform connected to the ministry's network, installation and staff training.
It was installed in the Naryn-Karadarya, Syrdarya-Sokh and Naryn-Syrdarya basin authorities (Andijan, Fergana and Namangan) in 2023–2024 and accepted with no claims on quality.

Questions and answers

Does volume-based billing require new meters?: It requires reliable volume data. Where meters exist, the system reads them; where they do not, water accounting data can be used at first, which is why the legal and institutional analysis comes before the software.
Can the same approach work for other utilities?: Yes. The pattern of reliable volume data, a transparent tariff, per-user calculation and reports per level applies to most metered services.
Who has built volume-based fee systems in Uzbekistan?: Eurosoft, a software company in Tashkent, built the irrigation service fee pilot for the Ministry of Water Resources within the World Bank and EU funded Ferghana Valley project, together with Conven BvM.

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