In shortEurosoft is a software and AI company in Tashkent, registered in 2019 and a resident of IT Park, with 120+ projects for 55+ clients in 7+ countries. We build Telegram bots for taking orders, running sales reps and deliveries, answering customers and running large campaigns, connected to CRM, the warehouse and payments. One of our bots, for a national marathon to improve Uzbek-language content online, has nearly 500,000 registered users.
What a bot can do for a business
- Take orders and bookings from customers, with the catalogue, prices, payment and delivery status.
- Run sales reps and couriers: orders, deliveries, debts, photos and video confirmations, straight into the CRM.
- Answer frequent questions at any hour and hand the conversation to a person when needed; with AI, also voice messages.
- Collect applications, registrations and feedback for campaigns and events.
Bots we have built
- The official bot of the Wikistipendiya national marathon to improve Uzbek-language content online: nearly 500,000 registered users.
- The Telegram bot of a pharmaceutical distributor's CRM: sales reps confirm every delivery by video, and pharmacy payments lower their debt automatically.
- The Telegram bot of Yoshlar Forumi, a national youth forum held in all regions of Uzbekistan.
- Viji AI for SkyBlue Group in Dubai: a WhatsApp assistant that books salons, restaurants and clinics from text or voice messages, with 901 conversations and 172 bookings so far.
Bot, Mini App or both
- A chat bot is enough for simple orders, notifications and questions.
- A Telegram Mini App adds a full interface inside Telegram: catalogue, cart, forms and personal account, without installing an app.
How a project runs
- A short discovery call with the people who will use the system, then a written specification split into stages with dates.
- Each stage is delivered, shown to you and accepted before the next one starts; payment follows acceptance.
- You get the source code, documentation and access to the repository. After launch there is a written warranty period, then support on agreed terms.
- The system runs in the cloud or fully on your own servers, whichever your data and rules require.
Case studies
Questions and answers
- Who builds Telegram bots for business in Tashkent?
- Many freelancers and studios. Eurosoft builds bots that are part of a business system, connected to CRM, warehouse and payments, for example the bot of a pharmaceutical distributor's CRM and the Wikistipendiya bot with nearly 500,000 users.
- How much does a Telegram bot cost?
- A simple information or order bot costs much less than a bot connected to CRM, the warehouse and payments. We estimate after a short discovery and fix the price per stage.
- Can a bot accept payments?
- Yes, through payment providers connected to the bot or a Mini App, with the payment status sent to your system.
- Can the bot answer with AI?
- Yes. An AI assistant can answer from your price list, rules and documents, understand voice messages and hand over to a person when it is not sure.