Eurosoft

Telegram bot development in Tashkent: orders, sales reps and support

Eurosoft builds Telegram bots in Tashkent for orders, sales reps, support and large public campaigns, connected to CRM, warehouse and payments. Projects, process and answers.

In shortEurosoft is a software and AI company in Tashkent, registered in 2019 and a resident of IT Park, with 120+ projects for 55+ clients in 7+ countries. We build Telegram bots for taking orders, running sales reps and deliveries, answering customers and running large campaigns, connected to CRM, the warehouse and payments. One of our bots, for a national marathon to improve Uzbek-language content online, has nearly 500,000 registered users.

What a bot can do for a business

  • Take orders and bookings from customers, with the catalogue, prices, payment and delivery status.
  • Run sales reps and couriers: orders, deliveries, debts, photos and video confirmations, straight into the CRM.
  • Answer frequent questions at any hour and hand the conversation to a person when needed; with AI, also voice messages.
  • Collect applications, registrations and feedback for campaigns and events.

Bots we have built

  • The official bot of the Wikistipendiya national marathon to improve Uzbek-language content online: nearly 500,000 registered users.
  • The Telegram bot of a pharmaceutical distributor's CRM: sales reps confirm every delivery by video, and pharmacy payments lower their debt automatically.
  • The Telegram bot of Yoshlar Forumi, a national youth forum held in all regions of Uzbekistan.
  • Viji AI for SkyBlue Group in Dubai: a WhatsApp assistant that books salons, restaurants and clinics from text or voice messages, with 901 conversations and 172 bookings so far.

Bot, Mini App or both

  • A chat bot is enough for simple orders, notifications and questions.
  • A Telegram Mini App adds a full interface inside Telegram: catalogue, cart, forms and personal account, without installing an app.

How a project runs

  • A short discovery call with the people who will use the system, then a written specification split into stages with dates.
  • Each stage is delivered, shown to you and accepted before the next one starts; payment follows acceptance.
  • You get the source code, documentation and access to the repository. After launch there is a written warranty period, then support on agreed terms.
  • The system runs in the cloud or fully on your own servers, whichever your data and rules require.

Case studies

Questions and answers

Who builds Telegram bots for business in Tashkent?
Many freelancers and studios. Eurosoft builds bots that are part of a business system, connected to CRM, warehouse and payments, for example the bot of a pharmaceutical distributor's CRM and the Wikistipendiya bot with nearly 500,000 users.
How much does a Telegram bot cost?
A simple information or order bot costs much less than a bot connected to CRM, the warehouse and payments. We estimate after a short discovery and fix the price per stage.
Can a bot accept payments?
Yes, through payment providers connected to the bot or a Mini App, with the payment status sent to your system.
Can the bot answer with AI?
Yes. An AI assistant can answer from your price list, rules and documents, understand voice messages and hand over to a person when it is not sure.

Guides

Have a project in mind?

Tell us what you are building and where it has to run. We will come back with a proposed next step.