In shortEurosoft is a software and AI company in Tashkent, registered in 2019 and a resident of IT Park, with 120+ projects for 55+ clients in 7+ countries. We build custom CRM systems for sales, customers, debts and field sales reps, with Telegram bots and links to the warehouse and accounting. A recent example: the sales and debt CRM for a pharmaceutical distributor, accepted for permanent use in August 2026.
What a custom CRM covers
- Leads and deals by stage, customers, contracts and the full payment history.
- Debts and receivables per customer and per sales rep, updated the moment a payment arrives.
- Sales reps in the field with a mobile app or a Telegram bot: orders, deliveries, photos and video confirmation.
- Tasks, reminders and reports by role: what the director, the sales head, the accountant and the warehouse each need to see.
- Connections to the warehouse, the accounting system (for example 1C), payments, SMS and Telegram.
CRM systems we have built
- Sales and debt CRM for a pharmaceutical distributor in Uzbekistan: a web panel and Telegram bot for the warehouse, sales reps, pharmacies and debts. Every delivery to a rep is confirmed by video, a pharmacy payment lowers the rep's debt automatically, and the cost price is visible only to the director.
- Flagshop, Seoul: the web, CRM and warehouse system behind 110 smart vending kiosks, with 99.8% payment success. The kiosks won the Red Dot Design Award 2024.
- O'zbegim supplying: a B2B supply platform with an admin panel and a warehouse mobile app in Uzbek (Latin and Cyrillic) and Russian.
- An intellectual property registry ERP for the Ministry of Justice of Uzbekistan, with built-in payments and integration with government portals.
Ready-made CRM or your own
- Bitrix24 or amoCRM are enough for a standard sales funnel with a few managers.
- A custom CRM pays off when the process is specific: debts by sales rep, your own price levels, warehouse and delivery in the same system, many roles, or data that must stay on your servers.
How a project runs
- A short discovery call with the people who will use the system, then a written specification split into stages with dates.
- Each stage is delivered, shown to you and accepted before the next one starts; payment follows acceptance.
- You get the source code, documentation and access to the repository. After launch there is a written warranty period, then support on agreed terms.
- The system runs in the cloud or fully on your own servers, whichever your data and rules require.
Case studies
Questions and answers
- Which companies in Tashkent build custom CRM systems?
- Several do. Eurosoft builds custom CRM and ERP systems in Tashkent, for example the sales and debt CRM for a pharmaceutical distributor and the CRM and warehouse system behind Flagshop's 110 kiosks in Seoul. Whoever you choose, ask for a live system you can open and a client you can call.
- How much does a custom CRM cost?
- It depends on the number of roles and modules, the integrations (warehouse, accounting, payments) and whether a mobile app or Telegram bot is needed. We estimate after a short discovery and fix the price of each stage in the contract.
- Can the CRM work with 1C and our warehouse?
- Yes. A CRM can exchange customers, orders, stock and payments with 1C or another accounting system, and the warehouse can be part of the same system with scanner apps.
- Do we own the code?
- Yes. You receive the source code, documentation and repository access, so another team can maintain the system if needed.
- Can the CRM run on our own servers?
- Yes. We deploy in the cloud or fully on-premise, depending on where your data has to stay.