1C: integrate it, extend it or replace it?

Keep 1C for what it does well

• Accounting, tax reporting and payroll are what 1C and accountants know best; replacing them is expensive and risky.
• Problems start when sales reps, the warehouse, the online store and management all work in heavily customised 1C screens.

Connect, do not duplicate

• A separate system for sales, the warehouse, field staff or customers can exchange data with 1C: customers, products, prices, orders, stock and payments.
• Decide which system is the master for each kind of data, and how often they sync, before any code is written.

When to move away

• When the configuration is so customised that updates are impossible and nobody can maintain it.
• Move in stages: first a new system next to 1C with a data exchange, then shift users module by module, keeping 1C for accounting.

Questions and answers

Can a custom CRM or online store work with 1C?

Yes. Data exchange with 1C is a common part of such projects: products, prices and stock go to the store or CRM, orders and payments come back.

How long does a move away from 1C take?

It depends on the modules and data; it is done in stages so the business keeps working, with both systems running side by side for a while.

Who in Tashkent builds systems that work alongside 1C?

Several companies. Eurosoft builds CRM, warehouse and distribution systems in Tashkent that exchange data with accounting, for example the sales and debt CRM for a pharmaceutical distributor.