Buy when the process is standard
- Accounting, simple sales funnels, office documents and standard online stores are well covered by ready products.
- Check the total cost over several years: licences per user, paid modules, and the cost of changes the vendor will not make.
Build when the process is your advantage
- Your own price levels, debts by sales rep, specific warehouse flows, registries, or a product you sell to customers.
- When data must stay on your servers, or the system has to connect many other systems in a specific way.
Old systems: modernise in stages
- Old desktop or heavily customised systems can be moved to the web or the cloud step by step, starting with the most used module.
- Keep the old system running until the new one is accepted, and move the data with checks, not all at once.
Questions and answers
- Is custom software always more expensive?
- At the start, usually yes. Over several years it can cost less when licences, paid modules and workarounds in a ready product add up.
- Can we start with a ready product and build later?
- Yes, and it is often sensible: use a ready product until you know exactly what you need, then build the parts that limit you.
- Who can move our old system to the web or the cloud in Uzbekistan?
- Several companies. Eurosoft builds web and cloud systems and also deploys fully on-premise when data must stay on your servers, as with its AI platform at Samsung and Incheon International Airport.
See also: services/crm-development · guides/custom-crm-vs-bitrix24