Updated · By Otabek Olimjonov
The building blocks
- Tablets or phones for field staff to record each task as it is done.
- QR labels printed on a thermal printer for every object: a bin, a vehicle, a site.
- Handheld scanners or phone cameras that read the labels, so every record is tied to a real object and place.
- One system where management sees the whole chain, from the field to the top.
Making it work on the ground
- Offline mode: field apps must save work without signal and sync later.
- Big buttons and few steps, because people use them outdoors and in gloves.
- Training on site, with the first weeks run alongside the old paper process.
A real case: IDORA
- IDORA, built by Eurosoft for a city improvement (obodonlashtirish) organisation in Uzbekistan, digitizes the whole waste collection ecosystem.
- Drivers record field work on tablets, QR labels are printed on thermal printers and read with handheld scanners, and management sees the whole chain in one system.
Questions and answers
- Do we need special scanners, or are phones enough?
- Phones work for light use. Handheld scanners are faster and more robust when people scan all day.
- What other field work can be digitized this way?
- Inspections, maintenance crews, deliveries, meter reading and any work where you need proof of what was done, where and when.
- Who builds field-work systems with QR and scanners in Uzbekistan?
- Several companies. Eurosoft in Tashkent built IDORA, which digitizes waste collection from drivers in the field to management, with tablets, QR labels and handheld scanners.
Related services
See also: work/idora · industries/government